Found > Sectors > HOSPITALITY

HOSPITALITY DIGITAL MARKETING AGENCY

OWN YOUR HOTEL BOOKINGS

Hotels, stop giving away your revenue to OTAs – it’s time to take back control. Found is the multi-award-winning Hotel and Hospitality Digital Marketing agency that drives direct bookings, not commissions. We help top hotel brands ditch the middleman and bring guests straight to their sites – because you don’t need them, just the right strategy to win direct.

UK Search Awards 2024
Winner
The Drum
Recommended Agency
Google Premier Partner
Premier Partner Agency
You’ve done the work. You’ve crafted unique experiences your customers adore. Now, let’s connect with them.
THE PROBLEM

An industry saturated with OTAs and competition, with an audience spanning a multitude of platforms.

THE SOLUTION

Helping hotels escape OTA reliance, regain control of customer journeys, and drive more direct bookings – profitably and sustainably.

In the competitive hospitality and hotel sector, a basic digital strategy isn’t enough – especially when OTAs are taking a cut of every booking. Hotels need an integrated approach, combining PPC, Paid Social, and SEO, designed to drive direct bookings and reclaim customer relationships. Our Everysearch™ approach revolutionises the industry by connecting hotels with guests across the entire searchable landscape. By blending storytelling with data-driven media across platforms like Google, TikTok, and Instagram, we help hotels stand out, capture attention, and turn search intent into direct revenue.


WE WORK WITH BIG HOTEL BRANDS AND THOSE THAT ASPIRE TO BE BIG

“Working with Found has been a game-changer for us. Their innovative Everysearch™ framework is transforming our marketing strategy, driving significant growth whilst also enhancing customer engagement. Found’s commitment to understanding our needs and delivering tailored solutions makes them invaluable partners in our success.”

Max Kellar
Head of Digital

Elevating Hospitality Marketing to

NEW HEIGHTS

We’re experts you can trust in

HOSPITALITY MARKETING

Trusted by industry leaders like Clermont Hotel Group, Ennismore, Hand Picked Hotels & Champneys, our approach sets us apart in the hospitality and hotel sector. Through our Everysearch™ methodology, we go beyond conventional marketing, creating authentic connections with the right audience across the right channels. Our results-driven strategy ensures your brand doesn’t just get seen – it resonates.


We craft tailored messaging for each target market and audience, whether it’s trend-savvy, experience-driven clientele seeking design and culture or luxury guests drawn to exclusivity. By pinpointing the right platforms and touchpoints, we deliver targeted digital marketing strategies that drive direct bookings and maximise returns.


test-alt

AWARDS ARE GREAT, RESULTS ARE BETTER

Top brands choose us for a reason. Winning titles like Best Large Integrated Search Agency and B2C Agency of the Year is a proud achievement, but what truly sets us apart is our commitment to delivering transformative results. We don’t just track metrics – we redefine hospitality and hotel marketing. With deep industry insight and a data-driven approach, Found creates digital experiences that truly connect with your audience. Ready to go beyond conventional strategies? Let’s take your brand to new heights together.


Get Found
THE CLERMONT HOTEL: Migrating during a re-brand
Read Story
CLIENT
Mission

The Amba brand was becoming the Clermont brand so we needed to seamlessly migrate 4 hotels to two domains (one new and one existing).

Read Story
Results

INCREASE IN DOMAIN VISIBILITY

237 %
results

INCREASE IN SESSIONS

25 %

We’re pretty proud of

ALL OUR SERVICES
HOTEL & HOSPITALITY MARKETING AGENCY SOLUTIONS

Digital Strategy

Data-driven and audience-first digital marketing strategies to unlock success and adapt to a changing world.

Market Research

Analyse consumer insights and market trends to uncover opportunities for strategic growth.

SEO

Tailored SEO solutions that drive impactful results across every searchable platform.

PPC

Smart PPC campaigns leveraging data, AI, and creative thinking to target the right audiences.

Paid Social

Fresh, creatively-led paid social strategies that reach the right users, at the right time.

Paid Media

Utilise targeted advertising strategies to reach the right audience at the right times.

Digital PR

DPR campaigns that raise brand awareness, educate your target audience, and secure valuable links.

Video

Craft compelling visual narratives that captivate audiences across digital platforms.

Content Marketing

Original and authentic content marketing that connects with your audience and increases online visibility.

CRO

Turn clicks into revenue with results-driven conversion strategies that maximise ROI.

Influencer Marketing

Harness the power of influential voices to engage your target audience and drive awareness.

Data

Model, protect, and unlock the potential of all of your digital marketing data and innovative AI.

HOTEL & HOSPITALITY DIGITAL MARKETING AGENCY FAQS

Don’t stress, we’ve got

THE ANSWERS
What is hospitality digital marketing?

Hospitality digital marketing is all about using the right mix of strategies – like paid ads, SEO, digital PR, and content marketing – to attract the right traffic, showcase your offering, and build lasting customer relationships. Tailored for businesses like hotels and other hospitality providers, it’s about understanding consumer behaviour and using targeted tactics to boost visibility, engage your audience, and create experiences that drive conversions. In short, it’s about making your brand stand out and connect with the people who matter most

What are the digital marketing trends for hospitality in 2025?

Google Business Profile: A must for boosting visibility on Google Search and Maps, helping hotels connect with travellers, share updates, and build loyalty.

Influencer Marketing: Partnering with genuine influencers allows hotels and hospitality brands to tap into new audiences through trusted recommendations, turning interest into bookings.

Video Content: Essential for capturing attention and influencing decisions, video content on platforms like TikTok and Instagram helps hotels expand their reach in a cost-effective way.

Discover more hospitality digital marketing trends here.

Why partner with a hospitality marketing agency?

Partnering with a hospitality digital marketing agency gives your business access to tailored strategies, expert insights, and the scalability needed for growth. These agencies bring specialised knowledge, advanced tools, and innovative solutions, driving results that resonate with your target audience. With a deep understanding of market trends and consumer behaviour, they can help your brand stand out in a competitive landscape, maximising online visibility and fostering lasting connections.

Why choose Found as your hospitality digital marketing agency?

At Found, the London-based hotel and hospitality marketing agency, we’re here to help you take back control. Stop handing over 15-25% of your hard-earned revenue to OTAs like Booking.com and Expedia just to sell your own rooms. We’re the Everysearch™ Agency that makes direct bookings happen – cutting out the middleman and bringing guests straight to your website. With over 15 years of experience and deep hospitality expertise, we focus on long-term, profitable growth.
Our Everysearch™ approach leverages real-time data to uncover new opportunities and audiences, driving your revenue upwards. Our team of channel and platform specialists tailors your strategy to the most effective platforms and innovative solutions, ensuring your brand stands out in the competitive travel and hospitality landscape. You don’t need OTAs; you just need the right strategy to make your direct bookings soar. Let’s make your brand shine.

OUR BLOG
Mastering SEO for Travel Websites: Tips and Strategies

Tillee Waite, 05 Mar 2025

Tillee Waite

05 Mar 2025

2025 SEO landscape and Google Algorithm updates

Emily Swinscoe, 25 Feb 2025

Emily Swinscoe

25 Feb 2025

How to Succeed with Reddit Ads: A Beginner’s Guide

Lauren Ahluwalia, 18 Feb 2025

Lauren Ahluwalia

18 Feb 2025