Found > Case Studies > EDF ENERGY
EDF ENERGY
Key Results
+95 %
INCREASE IN LEADS
+55 %
INCREASE IN CTR
-21 %
REDUCTION IN CPA
EXPERTISE
B2C, PPC
BACKGROUND
Capturing the market through account excellence.

EDF is an energy provider, supplying electricity and gas to homes and businesses in the UK. The last few years have proved particularly.

A strategy was needed, to increase market share in a shrinking market, to continue to drive leads, with a focus on Heat products.

CHALLENGE

The market for Heat products is shrinking, in regards to search volumes, which meant that EDF were seeing a gradual decline in monthly lead volume.

Their Paid Search activity required a full review, to identify key recommendations that could have an immediate impact on lead performance.

OUR APPROACH

"We reviewed the account in line with Found & Google's best practices, to ensure any and all opportunity to capture the market were being maximised."

ACCOUNT AUDIT

We carried out an audit of the account, in line with Found & Google’s best practices. This included ensuring account hygiene was in place as well as new campaign launches and creative refreshes to overhaul results.

IMPLEMENTATION ROADMAP

As a Paid Search consultant to EDF, we provided a detailed roadmap of all recommended optimisations. Including, audience creation, asset development and campaign management.

IMPLEMENTATION SUPPORT

We continued to support EDF throughout the implementation of the recommendations included in the roadmap, through regular calls, during which the specific optimisations would be discussed.

In the highly volatile and competitive market, it is key to ensure that our Paid Search activity is operating as efficiently and effectively as possible, capturing a high proportion of relevant traffic.

RESULTS

The numbers speak for themselves:

The recommendations identified during the account audit, drove significant performance uplifts:

INCREASE IN LEADS

In combination with a 37% improvement in CVR.

+95 %
CTR INCREASE

Driving increase traffic, despite a further 7% reduction in impressions.

+55 %
CPA REDUCTION

Due to identified and then implemented efficiencies.

-21 %
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CLIENT
Mission

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Results

UPLIFT YOY

40 %
results

STRONGER TARGET ROAS

10 %